Privacy Policy

Effective Date: 18 August 2025

Welcome to our Privacy Policy. When you use our website and services, you trust us with your information. This policy explains what data we collect, why we collect it, and how we use it. We’ve kept it as clear and simple as possible, so you understand how we handle your information and the rights you have to protect your privacy.

Information We Collect

We collect data in order to operate effectively and provide you with the best possible experience. This includes:

  • Information you provide directly – for example, when you fill out a contact form.

  • Information collected automatically – our hosting software records general website statistics, such as page views and traffic patterns. This data is aggregated and does not identify you personally.

How We Use Your Information

We use the data we collect for the following purposes:

  • To operate and improve our website and services.

  • To personalise your experience.

  • To send service-related communications.

  • To send promotional communications (if you have opted in).

By combining data from different parts of our website, we can provide a more seamless and consistent experience.

Sharing Your Information

We will never sell your personal data. We only share information in the following cases:

  • With your consent – when you ask us to share your details with third parties.

  • For transactions – when processing payments, we may share data with banks, payment processors, or fraud prevention services.

  • When required by law – if necessary to comply with legal obligations.

Managing Your Personal Data

You are in control of your data. You can:

  • Choose whether you wish to receive promotional communications.

  • Opt out of promotional emails or SMS by following the instructions in the message.

  • Note: mandatory service communications (such as booking confirmations) cannot be opted out of.

Right to Access, Correct & Delete Data

You have the right to:

  • Access, correct, and delete personal data held about you.

  • Object to the processing of your data at any time.

We take all reasonable precautions to protect your personal data from loss, alteration, corruption, or unauthorized access. However, as with all internet use, we cannot eliminate every risk.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or services of those external sites.

Your Rights Under GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  1. The right to be informed – about the data we collect and how we use it.

  2. The right of access – to request a copy of the personal data we hold.

  3. The right to rectification – to have inaccurate or outdated information corrected.

  4. The right to erasure – to have personal data deleted.

  5. The right to restrict processing – if your data is not being used for legitimate purposes.

  6. The right to data portability – to request your data in a machine-readable format.

  7. The right to object – to the use of your data in certain circumstances.

  8. Rights related to automated decision-making and profiling – we do not engage in automated decision-making or profiling of personal data.

We operate a CCTV recording system at Teifi Villa. Unless required for evidential purposes or the investigation of a crime or otherwise required by law, recorded images will be retained for no longer than 28 days from the date of recording. Signage to inform guests of this is visible at the property. You can read our full CCTV policy here.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

📧 info@teifivilla.co.uk